Customer Satisfaction & After-Sales

Customer Experience

Responsible for Hyundai’s customer experience, retail process, sales and service training, product quality, and service engineering. Departments within the division include: CX Strategy & Integration, Customer Care, Retail Experience & Training, and Quality & Service Engineering.

 

 

 

 

Customer Experience

Responsible for Hyundai’s customer experience, retail process, sales and service training, product quality, and service engineering. Departments within the division include; CX Strategy & Integration, Dealer Technical Operations, Retail Experience & Training, and Quality & Service Engineering.

After Sales

We sell over $1B in parts each year and contribute to the dealers’ generation of approximately 40,000 customer repairs each day.

 

 

 

 

 

After Sales

We sell over $1B in parts each year and contribute to the dealers’ generation of approximately 40,000 customer repairs each day.

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Senior Manager, Dealer Warranty Perf Assurance
Senior Manager, Dealer Warranty Perf Assurance Fountain Valley, CA, US, 92708
Fountain Valley, CA, US, 92708 After-Sales & Customer Experience May 17, 2024 Hyundai
Manager, Service Information Content & Applications Fountain Valley, CA, US, 92708 After-Sales & Customer Experience May 10, 2024 Hyundai
Manager, Genesis Technical Training
Manager, Genesis Technical Training Fountain Valley, CA, US, 92708
Fountain Valley, CA, US, 92708 After-Sales & Customer Experience May 7, 2024 Hyundai
Manager, Customer Care Training
Manager, Customer Care Training Fountain Valley, CA, US, 92708
Fountain Valley, CA, US, 92708 North America Customer Satisfaction May 1, 2024 Hyundai
Assistant Manager, Customer Data Analytics
Assistant Manager, Customer Data Analytics Fountain Valley, CA, US, 92708
Fountain Valley, CA, US, 92708 North America Customer Satisfaction May 3, 2024 Hyundai