Customer Experience

Responsible for Hyundai’s customer experience, retail process, sales and service training, product quality, and service engineering. Departments within the division include; CX Strategy & Integration, Dealer Technical Operations, Retail Experience & Training, and Quality & Service Engineering.

 

 

 

After Sales

We sell over $1B in parts each year and contribute to the dealers’ generation of approximately 40,000 customer repairs each day.

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Manager, Genesis Warranty Operations
Manager, Genesis Warranty Operations Fountain Valley, CA, US, 92708
Fountain Valley, CA, US, 92708 North America Customer Satisfaction Sep 4, 2022 Hyundai
Field Service Engineer (Minneapolis)
Field Service Engineer (Minneapolis) Chicago, IL, US, 60181
Chicago, IL, US, 60181 After-Sales Aug 31, 2022 Hyundai
Senior Group Manager, Parts Planning & Pricing
Senior Group Manager, Parts Planning & Pricing Fountain Valley, CA, US, 92708
Fountain Valley, CA, US, 92708 After-Sales Sep 16, 2022 Hyundai
Assistant Manager, Special Service Tools
Assistant Manager, Special Service Tools Fountain Valley, CA, US, 92708
Fountain Valley, CA, US, 92708 After-Sales Sep 15, 2022 Hyundai
Assistant Manager, Sales Training Development
Assistant Manager, Sales Training Development Fountain Valley, CA, US, 92708
Fountain Valley, CA, US, 92708 North America Customer Satisfaction Sep 16, 2022 Hyundai
Senior Manager, Technical Training Programs (Northeast area) New Jersey, NJ, US, 08831 North America Customer Experience Sep 18, 2022 Hyundai
Manager, Customer Experience Strategy Coordination Fountain Valley, CA, US, 92708 Customer Experience Sep 17, 2022 Hyundai
Service Training Instructor
Service Training Instructor Jamesburg, NJ, US, 08831
Jamesburg, NJ, US, 08831 North America Customer Satisfaction Sep 9, 2022 Hyundai
Director, Customer Care
Director, Customer Care Fountain Valley, CA, US, 92708
Fountain Valley, CA, US, 92708 North America Customer Satisfaction Sep 7, 2022 Hyundai
Manager, Recall & Campaign Communication
Manager, Recall & Campaign Communication Fountain Valley, CA, US, 92708
Fountain Valley, CA, US, 92708 North America Customer Satisfaction Sep 22, 2022 Hyundai
Senior Associate, Retail Process & Sales Training
Senior Associate, Retail Process & Sales Training Fountain Valley, CA, US, 92708
Fountain Valley, CA, US, 92708 North America Customer Satisfaction Sep 25, 2022 Hyundai
Manager, Port Quality - Port Hueneme
Manager, Port Quality - Port Hueneme Fountain Valley, CA, US, 92708
Fountain Valley, CA, US, 92708 North America Customer Satisfaction Sep 1, 2022 Hyundai
Field Service Engineer (Western Region)
Field Service Engineer (Western Region) Fountain Valley, CA, US, 92708
Fountain Valley, CA, US, 92708 After-Sales Sep 14, 2022 Hyundai
Field Service Engineer (Eastern Region)
Field Service Engineer (Eastern Region) Jamesburg, NJ, US, 08831
Jamesburg, NJ, US, 08831 After-Sales Sep 14, 2022 Hyundai
Senior Group Manager, FSE & Service Engineering
Senior Group Manager, FSE & Service Engineering Fountain Valley, CA, US, 92708
Fountain Valley, CA, US, 92708 After-Sales Sep 28, 2022 Hyundai
Assistant Manager, RX Programs & Training Integration Fountain Valley, CA, US, 92708 North America Customer Satisfaction Sep 28, 2022 Hyundai
Senior Group Manager, Retail Experience Programs & Training Integration Fountain Valley, CA, US, 92708 North America Customer Satisfaction Sep 16, 2022