Customer Experience

Responsible for Hyundai’s customer experience, retail process, sales and service training, product quality, and service engineering. Departments within the division include; CX Strategy & Integration, Dealer Technical Operations, Retail Experience & Training, and Quality & Service Engineering.

 

 

 

After Sales

We sell over $1B in parts each year and contribute to the dealers’ generation of approximately 40,000 customer repairs each day.
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Engineer, Engine Systems
Engineer, Engine Systems Fountain Valley, CA, US, 92708
Fountain Valley, CA, US, 92708 North America Customer Satisfaction May 31, 2023 Hyundai
Senior Manager, Satisfaction Tracking Studies
Senior Manager, Satisfaction Tracking Studies Fountain Valley, CA, US, 92708
Fountain Valley, CA, US, 92708 North America Customer Satisfaction May 21, 2023 Hyundai
Senior Manager, Service Process & Performance
Senior Manager, Service Process & Performance Fountain Valley, CA, US, 92708
Fountain Valley, CA, US, 92708 North America Customer Satisfaction May 22, 2023 Hyundai
Assistant Manager, Dealer Service Process
Assistant Manager, Dealer Service Process Fountain Valley, CA, US, 92708
Fountain Valley, CA, US, 92708 North America Customer Satisfaction May 17, 2023 Hyundai
Senior Manager, Service Learning Performance
Senior Manager, Service Learning Performance Fountain Valley, CA, US, 92708
Fountain Valley, CA, US, 92708 North America Customer Satisfaction May 16, 2023 Hyundai
Genesis Model Line Engineer
Genesis Model Line Engineer Fountain Valley, CA, US, 92708
Fountain Valley, CA, US, 92708 North America Customer Satisfaction May 22, 2023 Hyundai
Assistant Manager, Customer Feedback Analytics
Assistant Manager, Customer Feedback Analytics Fountain Valley, CA, US, 92708
Fountain Valley, CA, US, 92708 North America Customer Satisfaction May 10, 2023 Hyundai
Manager, Genesis Customer Care Operations
Manager, Genesis Customer Care Operations Fountain Valley, CA, US, 92708
Fountain Valley, CA, US, 92708 North America Customer Satisfaction May 9, 2023 Hyundai
Assistant Manager, Service Learning & Performance
Assistant Manager, Service Learning & Performance Fountain Valley, CA, US, 92708
Fountain Valley, CA, US, 92708 North America Customer Satisfaction May 8, 2023 Hyundai
Senior Manager, Reward & Incentive Programs
Senior Manager, Reward & Incentive Programs Fountain Valley, CA, US, 92708
Fountain Valley, CA, US, 92708 North America Customer Satisfaction May 8, 2023 Hyundai
Senior Group Manager, Service Programs & Analysis
Senior Group Manager, Service Programs & Analysis Fountain Valley, CA, US, 92708
Fountain Valley, CA, US, 92708 After-Sales May 31, 2023 Hyundai
Manager, Parts Pricing
Manager, Parts Pricing Fountain Valley, CA, US, 92708
Fountain Valley, CA, US, 92708 After-Sales May 15, 2023 Hyundai
Manager, Genesis Parts Planning & Analysis
Manager, Genesis Parts Planning & Analysis Fountain Valley, CA, US, 92708
Fountain Valley, CA, US, 92708 After-Sales May 15, 2023 Hyundai
Senior Manager, Warranty Billing & Process
Senior Manager, Warranty Billing & Process Fountain Valley, CA, US, 92708
Fountain Valley, CA, US, 92708 After-Sales May 17, 2023 Hyundai
Manager, Warranty System
Manager, Warranty System Fountain Valley, CA, US, 92708
Fountain Valley, CA, US, 92708 After-Sales May 17, 2023 Hyundai
Senior Associate, Warranty Operations
Senior Associate, Warranty Operations Fountain Valley, CA, US, 92708
Fountain Valley, CA, US, 92708 After-Sales May 12, 2023 Hyundai
Manager, Warranty Billing
Manager, Warranty Billing Fountain Valley, CA, US, CA
Fountain Valley, CA, US, CA After-Sales May 10, 2023 Hyundai
Senior Manager, Accessory Line
Senior Manager, Accessory Line Fountain Valley, CA, US, 92708
Fountain Valley, CA, US, 92708 After-Sales Jun 5, 2023 Hyundai