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Assistant Manager, Port Quality (National City, CA)

Date: Dec 1, 2022

Location: National City, CA, US, 92101

Company: Hyundai Motor America

At Hyundai, we’ve rethought our business and created cars that combine performance, quality, design and innovation into a complete package.

It’s time you rethink what you expect from an employer.

At Hyundai, we understand you're not just building a career – you're building a life. We believe in our people and realize that our success is a direct result of our commitment in offering you great opportunities for your career. If you would enjoy working in a dynamic environment and are looking for a chance to become part of a stellar team of professionals, we invite you to apply online today.

 

Reports to

Sr. Manager, PDI Quality and Port Operations

Location

NHQ

Exempt Status

Exempt

Vehicle Benefit

UVP

Purpose

~ Ensure Hyundai vehicles leave the ports at the highest level of quality possible by monitoring product quality and all facets of the port processing procedures; storage, final inspection, campaigns, accessory installation, load line audits and truck/rail transportation.

~ Port Quality Management for Port Hueneme and KMM (Kia Motors Mexico).

~ This position requires residence near Port Hueneme and traveling to KMM as needed.

Major Responsibilities

~ Vehicle Quality Assurance:

~ Quality Information Reports (QIR) are prepared as necessary to provide first-look knowledge of any product quality issues prior to dealer shipment.

~ Port Warranty claims review and approval.

~ Warranty repair parts oversight/support.

~ Conduct spot checks and report as needed.

~ Port campaign process oversight/support.

~ Conduct monthly FPOR (First Point of Rest), Load Line and Aged Inventory audits.

~ Visit rail ramps and do the audit to find rail transportation issues as needed.

~ Visit dealers and do the dealer PDI audit to find dealer PDI processing issues as needed.

~ Benchmark competitive vehicle product related to port/field issues.

~ Coordinate / Communicate with Service Engineer/Model-line engineer to relate port quality issues and field quality issues.

~ Manage premium (Genesis) special processing and inspectors.

~ Manage Fuel Cell cars special processing.

~ Manage IQS inspectors during the IQS period.

~ Perform special double inspection and authorization to release on all Genesis.

~ Port processing Quality Assurance:

~ HMA liaison with GLOVIS and Port processor. Work directly with the GLOVIS Port Manager and Port Processing staff to ensure that operations are to HMA standards.

Major Responsibilities (continued)

~ Accessory installation training and audits (as appropriate).

~ PIO defective inventory oversight/support.

~ Follow-up/Coaching to processor to improve port process and countermeasure processing issues found during product/process audits.

~ Joint Publishing (with GLOVIS) of Final Inspection Trend/Issues Report.

~ Port Warranty Trend Report Review and follow-up with Port Processor/GLOVIS.

~ Monitor Port Processor AQL for inspection and adjust as required.

~ Study Processor Operations report to understand overall process results including inventory levels, daily capacity, allocation rate and schedule, repair inventory, etc. to assess risk related to quality and to escalate/take action as required to mitigate risk.

~ Participate in Port Cross Audits (as needed).

~ New Model and Accessory Development:

~ Verify the Monroney sticker just right after wholesale release.

~ Participate in POD and POE audits, Ride and Drives, PIO audits, monitoring events, etc. (as needed).

~ Support HMA Parts and Accessory QA group in conducting PIO accessory tryout and instruction process confirmation.

~ Conduct initial Accessory Installation Audits.

~ Drive/Evaluate Monitor Vehicles when requested.

~ Assist with Distribution of Monitor/PR/other special purpose vehicles

Authority

~ Problem Identification and Problem Solving only.

Education

~ Bachelor’s degree preferred
~ Must be a high school graduate

Related Experience

~ Three to five years experience in Automotive Quality Control / Quality Assurance.

Skills/Knowledge

~ Substantial automotive technical knowledge.

~ Some proprietary hardware/software knowledge.

~ Proficient Computer Skills (Microsoft Office, Excel, PowerPoint, etc.).

~ Photographic skills.

~ Vehicle evaluation in both static and dynamic conditions

 

~ High Degree of cross functional cooperation/coordination.

~ Ability to lead through influence vs. direct authority.

~ Ability to communicate effectively in written and oral formats.

Certification Required

~ N/A

Physical Requirements

Some travel required
Overnight travel required
Able to travel domestically

Compensation & Benefits

Actual pay will be based on skills, experience and education. Our total rewards package includes base salary, bonus and benefits. Benefits include healthcare insurance (medical/prescription, dental, vision), 401(k) company match, a quarterly employer enhanced contribution, basic life insurance, short- and long-term disability, employee assistance program (work/life balance programs and confidential counseling), expert medical services (provider referrals, second opinion), business travel accident insurance, health advocacy (coordinate care and services, assistance with claim and billing issues, understanding Hyundai benefits), annual discretionary bonus, accrued vacation pay, company provided sick pay, vehicle lease program (monthly fee includes insurance and maintenance). 

 

Our Company adheres to the equal employment opportunity guidelines set forth by federal, state and local laws.  The information requested on this form is sought in good faith and will not be used to discriminate against the applicant based on race, religion or creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic characteristics, marital status, sex or gender (which includes pregnancy, childbirth, or related circumstances), gender identity, gender expression, age, citizenship, sexual orientation, family care or medical leave status, military and veteran status, political affiliation, or any other characteristic protected by federal, state and local laws.


Nearest Major Market: San Diego