Senior Manager, Dealer Contracts

Date: Jul 9, 2024

Location: Fountain Valley, CA, US, 92708

Company: Hyundai Motor America

At Hyundai, we’ve rethought our business and created cars that combine performance, quality, design and innovation into a complete package.

It’s time you rethink what you expect from an employer.

At Hyundai, we understand you're not just building a career – you're building a life. We believe in our people and realize that our success is a direct result of our commitment in offering you great opportunities for your career. If you would enjoy working in a dynamic environment and are looking for a chance to become part of a stellar team of professionals, we invite you to apply online today.





  • The primary purpose is to manage the activity and authenticity of HGMA’s retail Dealer Network, including the appointment and termination of Dealers and Buy/Sells, as well as any changes to the ownership, management, corporate status, location, or successorship of Dealer’s operations.  In addition, this position assists in the advancement and communication of National “policy and procedure” guidelines as they relate to the strategic development and maturation of HGMA’s Dealer Network.  This position monitors compliance with said policies and procedures and escalates substantive issues of Regional concern to Executive management, making recommendations for resolution that strive to maintain HGMA’s representative competitiveness while recognizing the challenges presented by marginal sales efficiency, profitability, and escalating dealer expenses.

Major Responsibilities

  • Conduct complete and holistic management reviews of all dealer submission of Dealer Dales and Service Agreement (DSSA) contract packages for accuracy and adherence to established HGMA policy in terms of all dealer obligations such as sales performance, facilities, net working capital, ownership structure, and dealership management.
  • Evaluate Dealers’ performance and compliance with performance management program specifications.
  • Review the proposed appointment of dealership General Manager candidates by the Dealer; ensure that the management addenda is reflected properly in the DSSA.
  • Review and re-evaluate existing Department policy regarding management of the dealer network and develop innovative solutions that address dealer representation issues in the current market environment; coordinate with HMNA Legal to make revisions and publish the policy updates in dealer portal.
  • Use independent judgement to review and modify DSSA contract agreements language as needed in collaboration with HMNA Legal teams.
  • Assist in the development and implementation of HGMA’s short-, mid- and long-term business plans for Dealer Network Development.

Major Responsibilities (continued)

  • Promote the realization of a brand compliant Dealer Network through the ongoing analysis of Dealers’ facility and branding obligations via provisional language included in the DSSA and Addenda. This includes verifying that the dealer meets all facility build timelines as documented in the DSSA and Addenda.
  • Maintain HGMA’s national master Dealer Network file database and address any related inquiries. Monitor ongoing dealer activities to ensure the accuracy and completeness of intercompany databases and master dealer files.
  • Supervise the workload as well as the organizational and professional development of 2-3 department Associates.
  • Maintain an open, knowledgeable, and responsive channel of communication on an interdepartmental, regional and third party (vendor) basis.
  • Actively engage and participate in monthly National DND and Regional Market Representation DSSA compliance meetings.
  • Generate and publish reports, identify, and resolve DND systems issues, enhance communications on various Market Representation databases and websites and support requests for ad hoc projects.
  • Use effective management skills and agreement contract knowledge to perform all other assigned duties (duties that are ancillary to this position and/or complement the essential duties) as required.
  • Update all assigned projects and agreement package trackers in a timely manner; escalate issues with any agreements for National DND and Executive review.
  • Collaborate with Regions, National DND, and Legal to fully execute all agreement packages within policy requirements.


  • Position has authority to make day-to-day decisions that will resolve dealer issues that arise within policy and procedures.
  • Ability to communicate (written and orally) the analysis for the decisions made.  
  • Additional authority as given by the Sr. Group Manager Market Representation or the Dealer Development Executive Director.


~ Must be a high school graduate
~ Bachelor’s degree preferred
~ Master’s degree a plus

Related Experience

  • Eight or more years of experience of which at least five years of directly related experience in the automotive industry.
  • Region experience is a plus.
  • Dealer Network Development / Market Representation experience desired.
  • Two to three years of supervisory experience.
  • Para-Legal experience is a plus.


  • Proficient in Excel, Word, PowerPoint.
  • Knowledgeable of SAP and Salesforce.
  • Ability and willingness to travel periodically.
  • Excellent organizational and analytical skills.
  • Excellent written and verbal presentation skills.
  • Critical thinking and understanding the Big Picture


  • N/A.

Physical Requirements

Normal office duties

Work Model

#LI-Hybrid (60% Onsite/40% Remote)




$107,800.00 - $154,000.00 Annual


  • Monthly Hyundai/Genesis vehicle lease allowance (including insurance and maintenance)
  • Holiday Pay - the company shuts down with pay between Christmas and New Years.
  • Vacation and sick time off
  • Healthcare insurance (medical, dental, and vision)
  • 401(K) company match
  • Additional 401(K) Employer Enhanced Contribution program – eligible after 1 year of employment, in addition to the regular employer matching contribution
  • Basic life insurance, short- and long-term disability
  • Mental health, wellbeing, and employee assistance program
  • Health advocate (coordinate care and services, assistance with claim and billing issues, understanding Hyundai benefits)


Our Company adheres to the equal employment opportunity guidelines set forth by federal, state and local laws.  The information requested on this form is sought in good faith and will not be used to discriminate against the applicant based on race, religion or creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic characteristics, marital status, sex or gender (which includes pregnancy, childbirth, or related circumstances), gender identity, gender expression, age, citizenship, sexual orientation, family care or medical leave status, military and veteran status, political affiliation, or any other characteristic protected by federal, state and local laws.

Nearest Major Market: Orange County
Nearest Secondary Market: Los Angeles