Senior Manager, Consumer Digital Retailing Business Operations
Date: May 12, 2023
Location: Fountain Valley, CA, US, 92708
Company: Hyundai Motor America
At Hyundai, we’ve rethought our business and created cars that combine performance, quality, design and innovation into a complete package.
It’s time you rethink what you expect from an employer.
At Hyundai, we understand you're not just building a career – you're building a life. We believe in our people and realize that our success is a direct result of our commitment in offering you great opportunities for your career. If you would enjoy working in a dynamic environment and are looking for a chance to become part of a stellar team of professionals, we invite you to apply online today.
Location
Purpose
~ Delivering a seamless online sales experience for our consumer has been a strategic focus for Hyundai. This role is to support the consumer-facing digital retailing programs, working in conjunction with Hyundai affiliates, dealers, and technology solution partners.
Major Responsibilities
~ Support Sr. Manager, Interactive Marketing, in managing the day-to-day business and system operations, enhancements and general maintenance of Consumer Digital Retailing, in alignment with Consumer Digital Retailing strategy and T3 dealer digital retailing transformation.
~ Ensure the website production activity is consistent with HMA’s Digital Retailing strategy.
~ Ensure Consumer Digital Retailing operational activity is consistent with HMA's executive direction.
~ Manage business partners and stakeholders (i.e., HMA Business Units, Innocean USA, Hyundai AutoEver America, Silicon Beach Solutions, other external partners) to ensure successful execution of new initiatives and smooth operations.
~ Manages contract deliverables and processing.
~ Ensure successful project planning/execution throughout the SDLC, and uninterrupted operations through the effective timely trouble shooting.
~ Create and present executive PowerPoint briefings.
~ Conduct routine status updates to Sr. Manager, Interactive Marketing.
~ Collaborate with Sr. Manager, Consumer Digital Retailing Business Functional Process & Integration, in managing Consumer Digital Retailing systems/operations and business partners.
Major Responsibilities (continued)
Authority
~ Collaborate with external partners with direction from HMA Marketing department.
~ This person will be involved in contracts, managing budget, and managing contractors, potentially employees as well.
Education
Related Experience
~ 8 or more years in the automotive industry.
~ 1~2 years of experience in OEM consumer-facing website operations management role.
~ 1~2 years of experience in consumer digital marketing and digital retailing.
Skills/Knowledge
~ Proficient in Software Development Lifecycle (SDLC).
Certification Required
~ N/A.
Physical Requirements
Work Model
Compensation
Affilate
Benefits
Benefits include healthcare insurance (medical/prescription, dental, vision), 401(k) company match, a quarterly employer enhanced contribution, basic life insurance, short- and long-term disability, employee assistance program (work/life balance programs and confidential counseling), expert medical services (provider referrals, second opinion), business travel accident insurance, health advocacy (coordinate care and services, assistance with claim and billing issues, understanding Hyundai benefits), annual discretionary bonus, accrued vacation pay, company provided sick pay, vehicle lease program (monthly fee includes insurance and maintenance).
Our Company adheres to the equal employment opportunity guidelines set forth by federal, state and local laws. The information requested on this form is sought in good faith and will not be used to discriminate against the applicant based on race, religion or creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic characteristics, marital status, sex or gender (which includes pregnancy, childbirth, or related circumstances), gender identity, gender expression, age, citizenship, sexual orientation, family care or medical leave status, military and veteran status, political affiliation, or any other characteristic protected by federal, state and local laws.
Nearest Major Market: Orange County
Nearest Secondary Market: Los Angeles