Senior Associate, Initial Quality Assurance

Date: Sep 26, 2023

Location: Fountain Valley, CA, US, 92708

Company: Hyundai Motor America

At Hyundai, we’ve rethought our business and created cars that combine performance, quality, design and innovation into a complete package.

It’s time you rethink what you expect from an employer.

At Hyundai, we understand you're not just building a career – you're building a life. We believe in our people and realize that our success is a direct result of our commitment in offering you great opportunities for your career. If you would enjoy working in a dynamic environment and are looking for a chance to become part of a stellar team of professionals, we invite you to apply online today.





~ Sr. Associate, Initial Quality Assurance – Pre-Delivery Inspection Operations will assist Sr. Group Manager and Senior Manager(s) with pre-delivery inspection activities at all ports and factories across USA.  This position will assist developing, maintain and auditing process and procedures, printed material, program management, vendor and contract management that ultimately supports to ensure Hyundai and Genesis vehicles leave the ports and VPCs at the highest level of quality.

Major Responsibilities

Group Quality Management:

~ Help develop, implement, and maintain quality control processes and standards for all vehicles arriving at USA ports.

~ Monitor and audit pre-delivery inspection procedures to ensure compliance with company and industry standards.

~ Identify areas for improvement and work with teams to implement corrective actions, enhancing overall vehicle quality.

Reporting and Analysis:

~ Work on regular reports on quality metrics, inspection results, and recall status to management and relevant stakeholders.

~ Analyze data to identify trends, patterns, and potential areas for improvement in quality and recall management processes.

~ Assist Port QA with input of third-party logistics daily processing data and generation of bi-weekly reports.

~ Generate daily and weekly summary reports submitted by all seaports.

~ Create summaries and update HMC weekly IQS reports.

Pre-Delivery Inspection (PDI) Systems and Support:

~ Support Senior Manager, IQA activities various ports, ensuring timely and accurate inspection of vehicles before delivery to dealerships.

~ Collaborate with logistics and operations teams to manage the flow of vehicles through the PDI process efficiently.

~ Address any issues or discrepancies discovered during inspections and work with relevant parties to resolve them promptly.

~ Facilitates POE and POD with GIT team for Dealer PDI app validation.

~ Participate in performing Port of Departure (POD) and Port of Entry (POE) audits on new models with PDI Operation.

Major Responsibilities (continued)

~ Assists Maintaining the Port Audit web-based system at admin Level.

~ HUCV team with Dealer PDI application enhancements.

~ Dealer visits to investigate PDI process, aged vehicles, and quality of delivered vehicles. Time study at extreme environmental conditions to ensure quality of body cover protection.

~ Evaluate and test Dealer PDI app functionality and provide time study for each vehicle model. Video record full time study of Dealer PDI app and added script for dealer reference.

Compliance, Documentation (Printed Material-QRG) & Ad-hoc Support:

~ Assist with development and maintenance of all printed materials including QRG (Quick reference guides), Bluelink, GCS (Genesis Connected Car), and QR Code stickers.

~ Manage the overall development and schedule of printed materials meet tight printing and supplier deadlines.

~ Participate in new model ride and drive evaluations to understand and experience new content for QRG development.

~ Assist Model Line, Systems, New Model Engineers with reviewing Owner’s Manuals.

~ Maintain accurate records and documentation related to inspections, recalls, and quality control activities.Evaluate Dealer issues daily to find trends and classify the severity based on HMA quality rating.

~ Assist with local trips to investigate and review concerns such as vehicle dynamics, vehicle processing, vehicle loading and unloading concerns at seaports.

~ Coordinate and participate in Port Installed Option accessories PPAP evaluation. Evaluations of Port Installed Option accessories such as mud guards, wheels and tires, badge preparation, crossbars, sport shifter


~ Problem identification and problem solving only.

~ This is a support position, focused on delivering day to day tasks and analyses with a degree of autonomy and receiving general instructions on new assignments.


~ Must be a high school graduate
~ Bachelor’s degree preferred

Related Experience

~ Four or more years of relevant experience in Program Management with an automotive company preferred. 

~ Automotive Quality Control / Quality Assurance experience required. 


~ Knowledge with Program management and use of Smartsheet technology

~ Proficient Computer Skills, strong knowledge with Microsoft Windows and Mac OSX operating system (Microsoft Office, Excel, Power Point, etc.).

-Alteryx, Power BI, Tableau, etc.

-Knowledge in AIAG guidelines

~ Vehicle evaluation in both static and dynamic conditions.

~ High Degree of cross functional cooperation/coordination.

~ Ability to lead through influence vs direct authority.

~ Ability to communicate effectively in written and oral formats.

~ Proficiency with Microsoft Excel for managing IQS data.

~ Knowledge with PDI Audit data.

Certification Required

~ N/A.

Physical Requirements

Actively participate in hands-on vehicle tear-down and related activities
Normal office duties
Travel: 0% - 25%

Work Model

#LI-Hybrid (60% Onsite/40% Remote)




$57,400.00 - $82,000.00 Annual


Actual pay will be based on skills, experience and education. Our total rewards package includes base salary, bonus and benefits. Benefits include healthcare insurance (medical/prescription, dental, vision), 401(k) company match, a quarterly employer enhanced contribution, basic life insurance, short- and long-term disability, employee assistance program (work/life balance programs and confidential counseling), expert medical services (provider referrals, second opinion), business travel accident insurance, health advocacy (coordinate care and services, assistance with claim and billing issues, understanding Hyundai benefits), annual discretionary bonus, accrued vacation pay, company provided sick pay, vehicle lease program (monthly fee includes insurance and maintenance).


Our Company adheres to the equal employment opportunity guidelines set forth by federal, state and local laws.  The information requested on this form is sought in good faith and will not be used to discriminate against the applicant based on race, religion or creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic characteristics, marital status, sex or gender (which includes pregnancy, childbirth, or related circumstances), gender identity, gender expression, age, citizenship, sexual orientation, family care or medical leave status, military and veteran status, political affiliation, or any other characteristic protected by federal, state and local laws.

Nearest Major Market: Orange County
Nearest Secondary Market: Los Angeles