Engineer, Vehicle Safety Investigations

Location

Purpose

• Responsible for identifying and defining safety, compliance and regulatory concerns on Hyundai and Genesis models.
• Responsible for creating escalation material for executive review.

Major Responsibilities

• Through examination of consumer complaint data, field reports, legal cases, supplier information; dealer reports, plant information, prior safety recalls, compliance and consumer metric testing, NHTSA VOQ data and outliers in warranty data, identify possible safety related defects and/or FMVSS non-compliances associated with Hyundai production vehicles.
• Once identified as a possible issue, conduct a thorough data-driven, but timely, investigation.
• Exercise judgment to determine preliminary severity, occurrence, and detectability scores.

Major Responsibilities (continued)

• Actively track and manage assigned cases to ensure KPI’s are within requirements (including handle time, response time and reporting deadlines).
• Draft presentations for management review that clearly defines the issue(s) and the parameters outlined above.
• Provide immediate notification to upper management of potential catastrophic defects requiring stop sale or immediate field action.

Authority

• The position requires attaining and maintaining a high level of technical knowledge about vehicles and automotive components to assist in identifying potential vehicle safety conditions. This position will have access to Hyundai expertise needed to complete investigations and a direct line to upper management to inform of critical issues identification.
• Liaise with Hyundai design, manufacturing, and supplier affiliates.
• Responsible for setting objectives and achieving results that have an impact on performance.

Education

Related Experience

• At least six years of relevant work experience.
• Experience in conducting timely investigations into equipment failure modes.
• Experience in gathering and analyzing statistical data.
• ​​​​​​​One or more years of experience in the automotive business, including, vehicle safety, design, testing, field reliability evaluation, and service is preferred.
• Automotive assembly plant or component manufacturing experience a plus.

Skills/Knowledge

• Ability to proactively collaborate with peers, vehicle component experts, and leadership within the organization and creatively problem-solve needed to complete investigations.
• Thorough automotive technical knowledge is required.  
• Specialized knowledge of specific vehicle systems or performance areas such as powertrain, chassis, electrical, crashworthiness, etc.
• Ability to read and comprehend federal regulations related to automotive safety.
• Ability to accurately analyze high-volume technical data.
• Aptitude to work well with and communicate clearly with members of various HMA and HMC legal, quality, engineering, testing, and service departments.
• Ability to establish a professional relationship, work well, and communicate clearly with NHTSA Investigators on identified issues of concern.

Certification

• N/A.

Physical Requirements

Work Model

Affiliate

Compensation

Benefits

• Monthly Hyundai/Genesis vehicle lease allowance (including insurance and maintenance)
• Holiday Pay - the company shuts down with pay between Christmas and New Years.
• Vacation and sick time off
• Healthcare insurance (medical, dental, and vision)
• 401(K) company match
• Additional 401(K) Employer Enhanced Contribution program – eligible after 1 year of employment, in addition to the regular employer matching contribution
• Basic life insurance, short- and long-term disability
• Mental health, wellbeing, and employee assistance program
• Health advocate (coordinate care and services, assistance with claim and billing issues, understanding Hyundai benefits)