Engineer, New Model Lines
Date: Sep 7, 2024
Location: Fountain Valley, CA, US, 92708
Company: Hyundai Motor America
At Hyundai, we’ve rethought our business and created cars that combine performance, quality, design and innovation into a complete package.
It’s time you rethink what you expect from an employer.
At Hyundai, we understand you're not just building a career – you're building a life. We believe in our people and realize that our success is a direct result of our commitment in offering you great opportunities for your career. If you would enjoy working in a dynamic environment and are looking for a chance to become part of a stellar team of professionals, we invite you to apply online today.
Location
Purpose
- Ensure Hyundai & Genesis brands (and accessories) continue in vehicle quality leadership as measured by Syndicated Customer Surveys, Media Reviews and Warranty Performance.
- Provide HMNA/”Voice of the Customer” during New Model vehicle target and development activities.
Major Responsibilities
- Lead and participate in cross functional new model coordination with Hyundai Motor Group (HMG) units (i.e., R&D/HATCI and Quality/NAQC) as well as HMA/GMA Service Teams and other HMA/GMA groups (i.e., Distributions, Product Planning, Parts etc.).
- Aid in the identification and investigation of new model vehicle technical conditions and reporting to the appropriate organization in the US and/or Korea for awareness and fast resolution.
- Establish Clear knowledge of competitive set vehicle(s) and market/customer expectations for target/benchmark setting.
- Maintain Preproduction fleet including sourcing, updating, testing, evaluation, benchmarking, troubleshooting, and diagnosing, including appropriate reporting/tracking methods (including vendor communication) for proper resolution prior to SOP.
- Participate in market research/customer clinic activities, including establishment/submission of questions for appropriate feedback/insight.
- Establish appropriate vehicle development contacts at HMC, Factories, and participate in vehicle build evaluations (P1, P2, Factory Tooling, M, SOP, etc.).
- Develop appropriate reporting documentation in a timely manner. (Trip/Internal Reports, Design Information Reports (DIR), Once Voice, etc.).
- Assist in the development of product and company branding strategies.
Major Responsibilities (continued)
- Perform other related duties as assigned or requested.
- Drive engineering fleet vehicles to:
- Monitor and clearly identify/define/validate, Hyundai & Genesis Vehicle Reviews (HVR/GVR), Customer Quality Index (CQI), CR Brand and Reliability, and JDPA VDS/IQS concerns to implement countermeasures to developing (New Model) vehicles.
- Maintain product knowledge and gain customer/field issue complaint understanding.
- Evaluate, Troubleshoot and Diagnose new model development vehicles and ensure proper documentation and communication to affiliates for proper resolution prior to mass production.
- Identify, Develop, Evaluate, and Validate development vehicle countermeasures.
Authority
- Author and publish complex technical documents/trip reports using PowerPoint and other similar tools.
- Issue Benchmarking, Target setting, Master Car, Proto development/validation Reports.
- Maintain accurate Master Issue list of all identified development items & proposed/developed C/M (NAQC NMQV) during complete vehicle development cycle.
- Lead Formal ride and Drive events including target requirements, local road evaluation, competitive set analysis.
- Lead One Voice development/submission on vehicle specific requirements (IQS/CR/CQI/Sales) in HMNA markets.
- Provide HMNA “voice of the customer” during pre/final Chassis and PT evaluation events for SOP release.
- Establish targets/implement emerging/innovative technology during vehicle development cycle to ensure implementation at Start of Production.
Education
Related Experience
- Four or more years of directly related work experience or equivalent.
- Automotive Retail and Wholesale experience preferred.
Skills/Knowledge
- Proficient in Word, Excel, PowerPoint and Access.
- Thorough automotive technical knowledge required.
- Strong written and oral communications skills.
- Strong analytical/problem solving ability.
- Strong data management/general and statistical analysis/reporting capabilities.
- Strong organizational skills yet flexible to accomplish objectives that are often subject to change.
- Able to work independently with minimal supervision and direction.
Certification
- N/A.
Physical Requirements
Work Model
Affiliate
Compensation
Benefits
- Monthly Hyundai/Genesis vehicle lease allowance (including insurance and maintenance)
- Holiday Pay - the company shuts down with pay between Christmas and New Years.
- Vacation and sick time off
- Healthcare insurance (medical, dental, and vision)
- 401(K) company match
- Additional 401(K) Employer Enhanced Contribution program – eligible after 1 year of employment, in addition to the regular employer matching contribution
- Basic life insurance, short- and long-term disability
- Mental health, wellbeing, and employee assistance program
- Health advocate (coordinate care and services, assistance with claim and billing issues, understanding Hyundai benefits)
Our Company adheres to the equal employment opportunity guidelines set forth by federal, state and local laws. The information requested on this form is sought in good faith and will not be used to discriminate against the applicant based on race, religion or creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic characteristics, marital status, sex or gender (which includes pregnancy, childbirth, or related circumstances), gender identity, gender expression, age, citizenship, sexual orientation, family care or medical leave status, military and veteran status, political affiliation, or any other characteristic protected by federal, state and local laws.
Nearest Major Market: Orange County
Nearest Secondary Market: Los Angeles