Engineer, New Model

Location

Purpose

~ Ensure Hyundai & Genesis brands (and accessories) continue in vehicle quality leadership as measured by Syndicated Customer Surveys, Media Reviews and Warranty Performance.

~ Provide HMNA/”Voice of the Customer” during New Model vehicle target and development activities.

Major Responsibilities

~ Lead and participate in cross functional new model coordination with Hyundai Motor Group (HMG) units (i.e., R&D/HATCI and Quality/NAQC) as well as HMA/GMA Service Teams and other HMA/GMA groups (i.e., Distributions, Product Planning, Parts etc.).

~ Complete the New Model Development process, including tracking issues to closure through cooperation with HMC R&D, Quality, HATCI and NAQC.

~ Aid in the identification and investigation of new model vehicle technical conditions and reporting to the appropriate organization in the US and/or Korea for awareness and fast resolution.

~ Establish Clear knowledge of competitive set vehicle(s) and market/customer expectations for target/benchmark setting.

~ Maintain Pre-production fleet including sourcing, updating, testing, evaluation, benchmarking, troubleshooting, and diagnosing, including appropriate reporting/tracking methods (including vendor communication) for proper resolution prior to SOP.

~ Participate in market research/customer clinic activities, including establishment/submission of questions for appropriate feedback/insight.

~ Establish appropriate vehicle development contacts at HMC, Factories, and participate in vehicle build evaluations (P1, P2, Factory Tooling, M, SOP, etc.)

~ Develop appropriate reporting documentation in a timely manner. (Trip/Internal Reports, Design Information Reports (DIR), Once Voice, etc.).

Major Responsibilities (continued)

~ Assist in the development of product and company branding strategies.

~ Perform other related duties as assigned or requested.

~ Drive engineering fleet vehicles to:

~1. Monitor and clearly identify/define/validate, Hyundai & Genesis Vehicle Reviews (HVR/GVR), Customer Quality Index (CQI), CR Brand and Reliability, and JDPA VDS/IQS concerns to implement countermeasures to developing (New Model) vehicles.

~2. Maintain product knowledge and gain customer/field issue complaint understanding.

~3. Evaluate, Troubleshoot and Diagnose new model development vehicles and ensure proper documentation and communication to affiliates for proper resolution prior to mass production.

~4. Identify, Develop, Evaluate, and Validate development vehicle countermeasures.

Authority

~ Author and publish complex technical documents/trip reports using PowerPoint and other similar tools.

~ Issue Benchmarking, Target setting, Master Car, Proto development/validation Reports.

~ Maintain accurate Master Issue list of all identified development items & proposed/developed C/M (NAQC NMQV) during complete vehicle development cycle.

~ Lead Formal ride and Drive events including target requirements, local road evaluation, competitive set analysis.

~ Lead One Voice development/submission on vehicle specific requirements (IQS/CR/CQI/Sales) in HMNA markets.

~ Provide HMNA “voice of the customer” during pre/final Chassis and PT evaluation events for SOP release.

~ Establish targets/implement emerging/innovative technology during vehicle development cycle to ensure implementation at Start of Production

Education

Related Experience

~ Four to seven years of directly related work experience or equivalent.

~ Automotive Retail and Wholesale experience preferred.

Skills/Knowledge

~ Proficient in Word, Excel, PowerPoint and Access.

~ Thorough automotive technical knowledge required.

~ Strong written and oral communications skills.

~ Strong analytical/problem solving ability.

~ Strong data management/general and statistical analysis/reporting capabilities.

~ Strong organizational skills yet flexible to accomplish objectives that are often subject to change.

~ Able to work independently with minimal supervision and direction.

Certification

~ None

Physical Requirements

Work Model

Affiliate

Compensation

Benefits

Actual pay will be based on skills, experience and education. Our total rewards package includes base salary, bonus and benefits. Benefits include healthcare insurance (medical/prescription, dental, vision), 401(k) company match, a quarterly employer enhanced contribution, basic life insurance, short- and long-term disability, employee assistance program (work/life balance programs and confidential counseling), expert medical services (provider referrals, second opinion), business travel accident insurance, health advocacy (coordinate care and services, assistance with claim and billing issues, understanding Hyundai benefits), annual discretionary bonus, accrued vacation pay, company provided sick pay, vehicle lease program (monthly fee includes insurance and maintenance).