Manager, Dealer Diagnostic Tools

Date: Sep 15, 2023

Location: Fountain Valley, CA, US, 92708

Company: Hyundai Motor America

At Hyundai, we’ve rethought our business and created cars that combine performance, quality, design and innovation into a complete package.

It’s time you rethink what you expect from an employer.

At Hyundai, we understand you're not just building a career – you're building a life. We believe in our people and realize that our success is a direct result of our commitment in offering you great opportunities for your career. If you would enjoy working in a dynamic environment and are looking for a chance to become part of a stellar team of professionals, we invite you to apply online today.





~ This individual has the lead role in developing and improving all proprietary Hyundai & Genesis vehicle diagnostic systems including, but is not limited to, the Global Diagnostic System (GDS) system, other Dealership diagnostic equipment and special service tools.

~ The primary goal of the Hyundai diagnostic program is to improve the Hyundai & Genesis Dealership technician’s efficiency and ability to diagnose the customer vehicle and fix it correctly the first time.

~ This individual is expected to spearhead research of upcoming advanced diagnostic technologies and determine if and how they should be integrated into the overall Hyundai & Genesis diagnostic program.

~ Manage the licensing and profitability of Hyundai and Genesis diagnostic and repair information to companies such as Mitchell, other, etc.

~ In addition, this person shall assume project management of new initiatives related to diagnostic tools, diagnostic special service tools and other related programs to integrate them into Hyundai & Genesis overall diagnostic strategy and company priorities.

Major Responsibilities

~ Use independent judgement to assess development and launch activities for all advanced diagnostic tools.

~ Identify, document, and report functional or compatibility issues with the GDS system.

~ Ensure the GDS countermeasures are tested and delivered on schedule.

~ GDS software update coordination & approval.

~ Assist the development, and oversee testing, validation, and distribution of all diagnostic tools.

~ Oversee publication Technical Services Bulletins related to GDS, diagnostic equipment and special diagnostic service tools.

~ Launch and manage research of new diagnostic technologies and determine if and how they should be integrated into the Hyundai & Genesis diagnostic program.

Major Responsibilities (continued)


~ Individual is responsible for providing, maintaining, and analyzing the overall yearly budget related to diagnostic systems (i.e., G.I.T. and other diagnostic programs).

~Individual has final approval authority for campaign-related ECU update S/W.

~Individual has authority to operate pre-production and HMA Engineering fleet production vehicles to gain first-hand knowledge of conditions, fix validation, and data requirements for GDS and other diagnostic SSTs.

~Individual has authority to request and spend from Purchase Orders related to GDS and other advanced diagnostic tools.

~Individual has authority to travel to Tool Trade Shows (SEMA, etc.) and Dealer visits to test production model software.


~ Bachelor’s degree required.
~ Master’s degree a plus
~ Must be a high school graduate

Related Experience

~ Six or more years of relevant experience with an automotive OE or distributor in a similar technical capacity.


~ Comprehensive knowledge of a wide variety of vehicle systems.

~ Proficient at using advanced vehicle diagnostic and test equipment.

~ Ability to effectively document and report issues discovered during test and validation activities.

~ Excellent verbal and written communication skills with the ability to work within an international environment.

~ Excellent PC skills with proficiency with the complete Microsoft Office suite of programs.

~ High degree of cross functional cooperation & coordination.

Certification Required


Physical Requirements

Normal office duties
Some travel required
Travel: 25% - 50%
Work may require occasional weekend and/or evening work.
Business travel as needed

Work Model

#LI-Hybrid (60% Onsite/40% Remote)




$85,400.00 - $122,000.00 Annual


Benefits include healthcare insurance (medical/prescription, dental, vision), 401(k) company match, a quarterly employer enhanced contribution, basic life insurance, short- and long-term disability, employee assistance program (work/life balance programs and confidential counseling), expert medical services (provider referrals, second opinion), business travel accident insurance, health advocacy (coordinate care and services, assistance with claim and billing issues, understanding Hyundai benefits), annual discretionary bonus, accrued vacation pay, company provided sick pay, vehicle lease program (monthly fee includes insurance and maintenance).


Our Company adheres to the equal employment opportunity guidelines set forth by federal, state and local laws.  The information requested on this form is sought in good faith and will not be used to discriminate against the applicant based on race, religion or creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic characteristics, marital status, sex or gender (which includes pregnancy, childbirth, or related circumstances), gender identity, gender expression, age, citizenship, sexual orientation, family care or medical leave status, military and veteran status, political affiliation, or any other characteristic protected by federal, state and local laws.

Nearest Major Market: Orange County
Nearest Secondary Market: Los Angeles