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Assistant Manager, RX Programs & Training Integration

Date: Sep 28, 2022

Location: Fountain Valley, CA, US, 92708

Company: Hyundai Motor America

At Hyundai, we’ve rethought our business and created cars that combine performance, quality, design and innovation into a complete package.

It’s time you rethink what you expect from an employer.

At Hyundai, we understand you're not just building a career – you're building a life. We believe in our people and realize that our success is a direct result of our commitment in offering you great opportunities for your career. If you would enjoy working in a dynamic environment and are looking for a chance to become part of a stellar team of professionals, we invite you to apply online today.

 

Reports to

Senior Group Manager, RX Programs & Training Integrations

Location

NHQ

Exempt Status

Exempt

Vehicle Benefit

4 Employee Vehicle Lease(s)

Purpose

~ This position is the administrator for Hyundai University’s Learning Management System (LMS) for dealerships and field personnel in support of the company’s customer satisfaction, retail experience, training, sales, aftersales, and quality objectives. This position also supports the Senior Group Manager, RX Programs & Training Integration with the administration, execution, and implementation of various RX Programs designed to incentivize, motivate, and reinforce Sales Satisfaction and Customer Satisfaction goals. The ideal candidate will possess strong collaboration, project management, and be detail oriented as s/he will be working across multiple experience and training teams to ensure their needs are met by the LMS in a timely fashion and in alignment with the Hyundai University vision. Additionally, strong use of MS PowerPoint and MS Excel, financial and budget analytical skills, and administration skills are desired in this role. This position is a hybrid role and should be based in Southern California.

Major Responsibilities

~ Learning Management System Management

      ~ Provide administration, project management, support and guidance to LMS vendor(s) to ensure the proper and timely execution of training and education materials through the LMS platform.

~ Work with vendor to ensure platform is operating in alignment with Hyundai University vision.

~ Work collaboratively with multiple experience and training teams to ensure their needs are met by the LMS platform, providing guidance, training, and solutions to achieve desired outcomes.

~ Activities include, but are not limited to, managing the day-to-day project activities and progress, uploading training modules, resolving issues with the platform, answering questions from internal and dealer/field staff.

~ Additional duties as assigned by SGM, RX Programs & Training.

~ RX Program Support

 ~ Assist in the development and execution of Retail Experience programs including dealer incentives, evaluation programs, and other initiatives as assigned.

~ Work with vendors, review materials for accuracy, assist in the development of program rules, FAQs, communications.

~ Perform pre and post analysis of programs, manage and track program budgets, forecasting, modeling, and other analytical tasks.

~ Prepare accurate MS PowerPoint presentations and MS Excel documentation to support day to day work as well as executive level presentations.

Major Responsibilities (continued)

Authority

~Authority to determine accuracy of content in materials and work product.

Education

~ Bachelor’s degree preferred

Related Experience

~ New incumbents typically have at least 3-5 years of related work experience and/or advanced training.

Skills/Knowledge

~ Proficiency with Windows based software programs – Microsoft Office (Word, Excel, PowerPoint, Access, and Outlook). 

~ Strong written and oral communication skills.

~ Strong project management skills.

~ Ability to work on multiple projects and set priorities.

~ Ability to problem solve, provide service, and administer complex web-based platform.

~ Ability to analyze financial data and forecast.

Certification Required

~ N/A

Physical Requirements

Normal office duties

Compensation Data

Actual pay will be based on skills, experience and education. Our total rewards package includes base salary, bonus and benefits. Benefits include healthcare insurance (medical/prescription, dental, vision), 401(k) company match, a quarterly employer enhanced contribution, basic life insurance, short- and long-term disability, employee assistance program (work/life balance programs and confidential counseling), expert medical services (provider referrals, second opinion), business travel accident insurance, health advocacy (coordinate care and services, assistance with claim and billing issues, understanding Hyundai benefits), annual discretionary bonus, accrued vacation pay, company provided sick pay, vehicle lease program (monthly fee includes insurance and maintenance).

 

Our Company adheres to the equal employment opportunity guidelines set forth by federal, state and local laws.  The information requested on this form is sought in good faith and will not be used to discriminate against the applicant based on race, religion or creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic characteristics, marital status, sex or gender (which includes pregnancy, childbirth, or related circumstances), gender identity, gender expression, age, citizenship, sexual orientation, family care or medical leave status, military and veteran status, political affiliation, or any other characteristic protected by federal, state and local laws.


Nearest Major Market: Orange County
Nearest Secondary Market: Los Angeles